The wig was hard the wig was kinky curly it was not silky smooth it was just a bad wig. It was a rough wig.
I don't particularly like being forced to purchase this. I never receive any tracking updates either
I paid for 2-4 day shipping and it was well over 5 business days before I received my package. I tried to talk to customer service to get a refund on my shipping costs and no one answered. This is distasteful because I’m a loyal customer and always shop here. The customer service is terrible. This company does not care about its customers and getting their orders on time. I literally needed the hair for an event and didn’t get to wear it. I waited over a week for my package with little to no updates. This company sucks.
The wig was Ok for the first week then it started matting at the back of the wig